AQN

AQN

AQN is a non-profit organization focused on providing education and training in quality.  

Mission

Mission

Educate the Albuquerque business community on quality principles and processes to improve organizational performance.

Vision

Vision

AQN is a premier partner and contributor to the success of Albuquerque businesses as they pursue their quality journeys. As a result, Albuquerque is recognized as a center for business performance excellence.

Partners

Partners

Designing for the Customer Experience

Thursday, April 23, 2015 Designing for the Customer Experience Presented by Sara Frederick Customer Solutions Engineer, Presbyterian Healthcare Services Marriott Uptown Albuquerque Hotel 2010 Louisiana Blvd NE, at I-40 Check-in and Networking: 7:00 - &:30am Announcements and Presentation: 7:30 – 9:00am Breakfast: coffee & assorted pastries Sara Frederick will discuss “Designing for the Customer Experience”, a structured process that supports organizations of any size or industry in designing for and creating exceptional customer experiences using tools, templates and methods to: •Create a visual map of what the curre...

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AQN

Mission

Vision