Thursday, April 23, 2015 Designing for the Customer Experience Presented by Sara Frederick Customer Solutions Engineer, Presbyterian Healthcare Services Marriott Uptown Albuquerque Hotel 2010 Louisiana Blvd NE, at I-40 Check-in and Networking: 7:00 - &:30am Announcements and Presentation: 7:30 – 9:00am Breakfast: coffee & assorted pastries Sara Frederick will discuss “Designing for the Customer Experience”, a structured process that supports organizations of any size or industry in designing for and creating exceptional customer experiences using tools, templates and methods to: •Create a visual map of what the curre...Read More
AQN is a non-profit organization focused on providing education and training in quality.
Educate the Albuquerque business community on quality principles and processes to improve organizational performance.
AQN is a premier partner and contributor to the success of Albuquerque businesses as they pursue their quality journeys. As a result, Albuquerque is recognized as a center for business performance excellence.