Presented by Gail Hammer, Sr. Quality Advisor and Policy Office Manager, University of New Mexico Health Sciences
Whether you’re leading an improvement project, a quality function or an organization, quality leadership takes a certain mindset and perspective. Gail will share the four essentials, along with lessons learned and best practices to embed a quality culture and excel in a quality career.
Gail Hammer is a Quality Practitioner serving the University of New Mexico Health Sciences as Sr. Quality Advisor and Policy Office Manager.
After receiving her BA in Behavioral Psychology form Central Connecticut University, she moved to New Mexico and began her quality career, becoming double certified as a Quality Auditor and Quality Manager of Organizational Excellence.
During Gail’s 30-year quality career, she’s served on Albuquerque Quality Network Board of Directors over a decade; Quality New Mexico in numerous leadership capacities since its inception: NM State Board of Examiners, Quality State Award Program Panel of Judges; the National Baldrige Performance Excellence Program Board of Examiners, and in various capacities for ASQ Section 1400 and is an ASQ Senior member. Gail currently serves on the Quality New Mexico board and is New Mexico’s representative on the national Baldrige Alliance for Performance Excellence.
Although now in academic healthcare, Gail’s diverse background includes practicing quality at… for-profit, not-for-profit and government entities, with experiences that range from protecting nuclear weapons to facilitating strategic planning. Gail is passionate about sharing quality concepts and principles, because she deeply believes, through quality, each of us can make a positive difference in the lives of others.
Gail’s auditing experience includes serving as an ISO Auditor, an NQA-1 Nuclear Auditor, and a state and national Baldrige examiner.
Gail is an outdoor enthusiast. She and her husband live in Bosque Farms during the week and spend most weekends in Taos where her husband was born, and they have a small casa.