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Quality Leadership

Thursday, February 16, 2017, Dr. Jackie Hood will be presenting on Quality Leadership. Leadership is hard. If it were easy, it is doubtful that there would be 80,000 books on the subject sold on Amazon.  But what makes a quality leader?  While there are key qualities every good leader should possess and there are many pathways to excellent leadership, quality leadership has its own unique require...
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A Quality Collaboration to Improve Graduation Rates

A Quality Collaboration to Improve Graduation Rates Presented by Dr. Angelo Gonzales, Executive Director, Mission: Graduate AQN supports the "cradle to career spectrum" strategies of Mission: Graduate that encourage educational achievement from early childhood through career engagement.   The program strives to substantially increase the number of people in the central New Mexico area with coll...
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The Chicken or The Egg

Tuesday, November 15, 2016, Gail Mora will be presenting on The Chicken or The Egg.  The presentation challenges the audience to use eight quality principles when aligning performance with data and information.  Gail notes that "continual learning and improvement are essential in today's fast paced world," and these tools will help managers keep abreast of the changes and trends. Gail Mora hold...
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Innovation Approach and Methods

  Thursday, October 20, 2016, Tim Schindele, Black Belt, will be presenting on Innovation Approaches and Methods.  The presentation will review the basic concepts of Innovation and then explore how one would approach the possibilities for Innovation within your business areas.  We will talk about various tools that can be used for an Innovation approach and will discuss Design Criteria and...
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From the NFL to Your Organization: How to Raise Expectations and Improve Performance…with Compassion

Thursday, September 15, 2016, Stan Davis, CEO and Managing Director of HAP Training of NAPA, CA, will discuss raising expectations in your organization, but without causing desperation or anxiety.  He gives examples from an NFL player, who is currently working in the league, on how to manage others in ways that provide clarity and support.  You will walk away with the conceptual knowledge and new ...
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Quality Projects That Make a Difference

Thursday, August 18, 2016, Ralph Wallace, certified Project Management Professional, will discuss strategies to make a difference in your organization by leading good projects.  He notes that everyone in the modern organization is a project manager of some sort, working with processes and systems and changes. Ralph is a retired Information Technology Manager from Presbyterian Healthcare Service...
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Leadership on Fire! How to Activate Leadership Greatness in Yourself and Others

Thursday, July 21, 2016, Jerome Wade, Chief Epic Officer at The Epic Advantage, will discuss strategies to recognize and dominate the limitations that keep organizations from achieving success.  Wade draws from his experience in launching and leading several organizations as he trains professionals to build and lead high performing people, teams, and organizations.  Having delivered more than 2500...
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AQN June Networking Event at Claim Jumper Restaurant

Thursday, June 23, 2016, we'll be taking a break from our monthly seminar series and instead will have an evening networking event to relax and visit with colleagues and quality professionals. 5:00 - 7:30 pm Claim Jumper Restaurant (on the Veranda) 5001 Jefferson St., NE  87109 (Just east of I-25 where Jefferson crosses the freeway) $10 Non-Members AQN Members Free Register Now Get the Flye...
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Beyond Data: Managing Through the Art of Measurement

Thursday, May 19, 2016, Doug Johnson, Senior Director of Program Control at Kemtah, will address one of the key building blocks of sustaining and growing your organization’s business through your metrics and analytics structure.  We will discuss how engagement of employees at all levels of the organization through metrics that matter lead to exceptional organizational success and employee satisfac...
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Customer Engagement: Understanding and Managing the New Dynamics in Customer Relationships

Thursday, April 21, 2016, Donna Agnew, RN, MSN, Administrative Director of Customer Experience for Presbyterian Healthcare Services, will describe how organizational knowledge and coordination of key customer touch points can be an effective strategic advantage in today's competitive and demanding marketplace. Donna has extensive experience in quality improvement with Lean Six Sigma methodology...
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