past events

Thursday, May 24: Shannon Muller, Department of Energy's Kansas City National Security Campus. Is your organization struggling with how to align strategy to day-to-day operations, accountability, sustainment, etc.? This Workshop is for you! Let us help you with some common struggles organizations are challenged with. We will provide some of the needed tools to help your organization to implement s...
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Wednesday, April 18th: Randy Simons & David Ortega, PNM. This interactive presentation will introduce a new lens to look through to capture and improve customer interactions with your organization. We will introduce the audience to Lean principles and the necessity of mapping to visualize and improve any process. Next, we will then walk the audience through the basic structure and elements of ...
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Thursday, March 22: Leslie Rettinger, PhD, Presbyterian Healthcare Services. Culture can influence programs in ways that affect successful implementation and sustainment. The culture in Albuquerque, New Mexico is shaped by a unique set of characteristics that offer insight into ways to design for culture from the beginning. After attending this workshop, attendees will be able to identify ways in ...
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Thursday, February 15th: Dr. Marcey Hoover, Sandia National Labs. Sandia National Laboratories delivers products with the highest safety, security, and reliability. This presentation will provide an overview of Sandia’s quality assurance challenge and explore the risks that are introduced within competency and people dependent quality assurance models. Dr. Hoover will demonstrate how a quality org...
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Thursday, January 18th, 2018. Chris Olson - Vice President of PNMR’s Utility Operations will discuss the fundamental transformation occurring in the electric industry and PNM’s strategy to achieve a more carbon free generation portfolio. PNM, New Mexico’s largest electric utility, is on a path to achieve over 50% carbon free electric generation by 2024. The migration towards higher renewable penet...
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Thursday, November 16th: David Infante, Continuous Improvement Consultant True improvement is only possible when there is clear future direction that’s been translated into meaningful, measurable targets for all levels of the organization. Progress is only possible when the right data is being collected, is accurate and readily accessible to those with the ability to respond to it. This present...
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Thursday, October 26th: David Hunt and Pharmaceutical project directors and managers from Veteran Affairs Cooperative Studies Program Clinical Research Pharmacy Coordinating Center (VACSPCRPCC) will provide real-life insights on how to harmonize project management processes into the highly-regulated environment of clinical trial design and management. Additionally, the group will share some of the...
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Thursday, September 28th: This interactive workshop will introduce Gilbert’s 6 Boxes, a practical tool for analyzing and overcoming the root causes that inhibit performance improvement in quality and other change initiatives. Take your human performance technology (HPT) knowledge back to the office and practice on your own workplace challenges using an analytical checklist approach. Claudia has...
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Thursday, August 24th: Join our game show host, and Sandia National Laboratories Principal Scientist, Dr. Ted Kreifels, in a fast-paced Jeopardy game highlighting Quality processes, measures, and tools. Meant to educate and entertain, this month’s seminar is a quiz competition, applicable across all industries. Show off your Quality knowledge and don’t forget to frame your responses in the form of...
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Thursday, July 27th: David Vedera, Founder and President BV Alan Consulting, will be presenting "Synchronizing People and Processes - Practical Application of How to Maximize Output." There’s only one way to achieve high productivity over the long term: make it about results! Join us to gain insight to integrate benchmarking when building Position Expectations and to leverage the proven steps o...
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